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Yes, you can exchange a piece if you do not like it.  Please e-mail us to explain, what is wrong with the product.  We do charge a 25% charge for re-work, as each item is hand made to order, and this is a small charge towards the labour costs.

If the item is customised, there is no refund or exchange policy, as they can't be resold, so please be sure you have the correct sizes and colours.

We will then give you a returns reference. Please see our returns policy.

However, you will be responsible for the additional postage price, as well as any difference in price (if greater).

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Jewellery By Jo's Best Sellers Of 2008

Radience Bridal Necklace - Sterling Silver £99.00
Radiance Bridal Bracelet - Beautiful BRidal JEwellery

Some Of Our Beautiful Items
4 Crystal Illusion Necklace
4 Crystal Illusion Necklace
£29.99
New To JBJ

Argentium Sterling Silver - Non Tanish Sterling Silver - No need to polish!  Ask Us for Details

Bespoke Jewellery
Looking for something to be customised or made bespoke.  Please give us a call to discuss ideas.